Terms of service
Overview
Welcome to My Store! The terms “we”, “us” and “our” refer to My Store. We operate this online store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, our customer, with a curated selection of pet toys and related products.
My Store is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (“Terms”) together with any policies referenced herein describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranties and limitations of liability.
By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our [Privacy Policy LINK]. If you do not agree, you should not use or access our Services.
1. Access and Account
By using our Services, you confirm that you are at least the age of majority in your state or province of residence, and you have given consent for any minor dependents to use the Services under your supervision.
You may be required to provide certain details (such as billing, shipping, and payment information) to place an order. You represent that all information you provide is accurate and complete.
You are responsible for maintaining the security of your account credentials and for all activities under your account.
2. Our Products
We specialize in pet toys and related accessories. While we make every effort to display accurate product descriptions and images, please note that actual colors, textures, or sizes may vary slightly from what appears on your screen due to device settings.
All product descriptions and pricing are subject to change at our discretion. We may discontinue products at any time and reserve the right to limit quantities.
Important: Our pet toys are designed for supervised play. No toy is indestructible. Please monitor your pet during use and replace the toy if damaged. We are not liable for injuries resulting from misuse.
3. Orders
By placing an order, you make an offer to purchase. We reserve the right to accept or reject any order. An order is confirmed only after payment has been processed and acceptance confirmed via email.
Please review your order carefully before submitting. Once processed, we may not be able to cancel or modify it.
All purchases are subject to our [Refund Policy LINK].
4. Prices and Billing
Prices are shown in your local currency where possible and may change without notice. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.
You agree to provide accurate, current, and complete billing and payment information. By submitting payment, you confirm that you are authorized to use the payment method provided.
5. Shipping and Delivery
Delivery times are estimates only. We are not responsible for carrier delays, customs processing, or events beyond our control. Title and risk of loss pass to you once your order is transferred to the shipping carrier.
6. Intellectual Property
All trademarks, designs, images, text, graphics, product names, and branding are the property of My Store or our licensors and may not be used without our prior written consent.
7. Third-Party Tools and Links
Our Services may provide access to third-party tools or links. We are not responsible for the accuracy, reliability, or content of third-party services. Use at your own risk.
8. Returns and Refunds
We have a 7-day return policy (14 days for EU customers under statutory law). Please review our [Refund Policy LINK] for details on eligibility, exceptions, and how to initiate a return.
9. Disclaimer of Warranties
Our Services and products (including pet toys) are provided “as is” and “as available,” without warranties of any kind, unless expressly stated. We do not guarantee that your use of our Services will be uninterrupted, secure, or error-free.
No pet toy is completely indestructible. Always supervise your pet during play.
10. Limitation of Liability
To the fullest extent permitted by law, My Store and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including injuries to pets or damages from improper use of toys.
11. Indemnification
You agree to indemnify and hold harmless My Store, Shopify, and our affiliates against claims arising from your breach of these Terms or misuse of our Services or products.
12. Governing Law
These Terms are governed by the laws of the jurisdiction where My Store is headquartered.
13. Changes to Terms
We may update these Terms at any time by posting the revised version on our website. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.
14. Contact Information
Questions about these Terms should be directed to:
My Store
📧 tdwellbeingcompany@gmail.com